CAREERS

JOB SUMMARY

The Outside Sales Representative is responsible for consultative sales of advanced heating, ventilation, and air conditioning (HVAC) systems for commercial and industrial construction projects. This role focuses on developing and maintaining strong relationships with mechanical contractors and design engineers, providing innovative and cost-effective solutions, and securing product specifications to drive both current and future business opportunities.

ESSENTIAL FUNCTIONS    

Sales and Business Development: Sell HVAC materials and equipment for commercial and industrial projects, including new construction and retrofit applications.

Customer Relationship Management: Serve as a trusted advisor and consultant to mechanical contractors by providing training on products, application guidance, equipment selection and pricing, specification support, and operational and maintenance information.

Project Support: Coordinate timely ordering and delivery of equipment to job sites, assist with troubleshooting and problem resolution, and manage billing and collections as needed.

Technical Consultation: Support mechanical design engineers by delivering technical data, product training, design consultation, and application assistance.

Territory Management: Conduct frequent travel to customer offices, project sites, and engineering firms to maintain strong client relationships and ensure project success.

Manufacturer Liaison: Collaborate closely with manufacturers on cost analysis, application and design requirements, and provide sales and marketing services to ensure optimal representation within the assigned territory.

QUALIFICATIONS 

Education – Engineering degree, ME preferred, or Building Construction degree or comparable industry experience.

Experience – preferably (5) years’ experience direct selling, marketing or designing commercial HVAC products.

OTHER SKILLS 

• Sales and Marketing skills – ability to strategically present HVAC equipment to mechanical contractors and mechanical engineers, capitalizing on needs and opportunities.  This would include mentoring quotations and presenting proposals.
• Technical Product Knowledge – Pre-Sale and Post-Sale technical support for HVAC equipment produced by approximately 100+ manufacturers.
• Customer Relationship skills – ability to develop working relationship with mechanical contractors and engineers by anticipating and meeting customer needs.
• Job Management Skills – concurrent projects may exceed a hundred at various stages of development; organizational and communication skills are a must.
• Problem Solving – ability to creatively address problem issues to point of resolution; these would include application, delivery, billing/collection issues as well as addressing job site issues.
• Computer skills – Microsoft Windows environment software used for selection, pricing, quoting, submittals, ordering, expediting shipment, billing, communicating with factories and customers.
• Managing direct reports – delegation to and oversight of inside sales assistant(s) which would include training, team development and motivation; providing leadership and mentoring.
• Multi-tasking and stress management.
• Physical Requirements: mobility, bending, stooping, ability to lift and carry up to 20 lbs.

Position Overview

The Estimator supports Tom Barrow’s Sales Representatives on Core HVAC product lines, which include standard equipment commonly used in commercial HVAC systems. The role is responsible for preparing accurate and timely material quotations, ensuring competitiveness and consistency across projects. Success in this position requires strong organizational skills, technical aptitude, and a proactive approach to supporting both sales teams and customers.

Key Responsibilities

• Review project specifications, drawings, and requests for quotation to generate accurate estimates on core HVAC equipment
• Select and price standard products such as air distribution, packaged equipment, fans, and sheet metal items using manufacturer tools and pricing data
• Collaborate with Sales Representatives to create and deliver strategic bids to contractors
• Provide alternate product options when appropriate to meet project requirements
• Manage multiple quotations simultaneously while meeting tight deadlines
• Communicate with internal teams, factory representatives, and customers to ensure accurate information and support throughout the bidding process
• Deliver high-quality customer service and sales support

Qualifications

• Technical aptitude and interest in HVAC systems
• Ability to read and interpret basic construction drawings and specifications
• Spanish-speaking preferred
• Strong organizational and time management skills
• Clear written and verbal communication skills
• Proficiency in Microsoft Office and Windows-based software
• Ability to work independently and as part of a collaborative sales team
• Comfortable working in a fast-paced, deadline-driven environment

Position Overview

The Inside Sales Representative supports the sales process by providing accurate estimates, managing post-sale coordination, and delivering exceptional customer service. The role involves interpreting construction documents, preparing quotations, and coordinating projects through completion. Success in this position requires strong organizational skills, technical aptitude, and a proactive, solution-oriented mindset. Hands-on training will be provided.

Key Responsibilities

• Interpret construction plans and specifications to perform material take-offs
• Select and price HVAC materials using manufacturer software
• Prepare and distribute quotations and scope letters to customers
• Manage post-sale activities including order entry, submittals, billing, and expediting
• Serve as a liaison between Outside Sales Engineers, factory representatives, and customers
• Maintain accurate documentation and communication throughout the project lifecycle
• Support freight claims, factory invoicing, and credit processing
• Build and maintain strong relationships with internal and external stakeholders

Qualifications

• Engineering degree (Mechanical preferred), Building Construction degree, or equivalent industry experience
• 3–5 years of inside sales or project coordination experience, preferably in commercial HVAC
• Proficiency in Microsoft Windows and manufacturer-specific software
• Strong organizational and time management skills
• Excellent communication and customer service skills
• Ability to multitask and adapt to shifting priorities
• A proactive, solution-oriented mindset

Position Overview 

The Project Coordinator / Inside Sales Assistant supports Outside Sales Engineers by providing timely estimates, managing post-sale project coordination, and ensuring a high level of customer service. The role involves interpreting construction documents, preparing quotations, and overseeing multiple projects from bid through completion. Success in this position requires strong organizational skills, technical aptitude, and a proactive, customer-focused approach. Hands-on training will be provided.

Key Responsibilities

• Interpret construction plans and specifications to perform material take-offs and select HVAC materials based on project requirements
• Use manufacturer software to price materials and prepare detailed quotations for customers
• Manage post-sale activities including job booking, submittals, order entry, billing, and expediting
• Serve as a liaison between Outside Sales Engineers, factory representatives, and customers
• Maintain accurate documentation and communication throughout the project lifecycle
• Coordinate and prioritize multiple projects (30–150 active jobs) at various stages
• Assist with freight claims, factory invoices, stock sales, and credit card transactions
• Submit prior approval requests and maintain the branch bid list
• Mentor and support the quotation process as needed

Qualifications

• Engineering degree (Mechanical preferred), Building Construction degree, or comparable industry experience preferred
• 3–5 years of inside sales or project coordination experience, preferably in commercial HVAC
• Strong technical aptitude and product knowledge
• Proficiency in Microsoft Windows and manufacturer-specific software for quoting and project management
• Excellent organizational and time management skills
• Ability to multitask and adapt to shifting priorities in a deadline-driven environment
• Strong communication and customer service skills with a “can-do” attitude
• Ability to work independently and collaboratively

Position Overview 

The Project Engineer supports Outside Sales Engineers by providing technical expertise, accurate estimates, and post-sale coordination on commercial HVAC projects. This role requires interpreting construction documents, preparing detailed quotations, and managing projects through completion. Success in this position requires strong technical aptitude, organizational skills, and the ability to collaborate effectively with both internal teams and external customers.

Key Responsibilities

• Interpret construction plans and specifications to perform material take-offs
• Select and price HVAC equipment using manufacturer software and tools
• Prepare detailed quotations and proposals for customers
• Manage post-sale activities including submittals, order entry, billing, and expediting
• Serve as a technical resource to Outside Sales Engineers, contractors, and engineers
• Coordinate with factory representatives to ensure timely and accurate delivery of equipment
• Maintain accurate documentation and communication throughout the project lifecycle
• Support troubleshooting, project changes, and customer requests as needed
   

Qualifications

• Bachelor’s degree in Mechanical Engineering, Building Construction, or related field preferred
• 3–5 years of project engineering or related experience, preferably in commercial HVAC
• Strong technical aptitude and product knowledge of HVAC systems
• Proficiency in Microsoft Office and manufacturer-specific software for quoting and project management
• Excellent organizational and time management skills
• Strong communication and customer service skills with a collaborative mindset
• Ability to manage multiple projects in a deadline-driven environment

Position Overview 

The Sales Trainee program is designed to prepare motivated, career-driven individuals for a long-term career in Outside Sales. Trainees begin by learning Tom Barrow’s products, pricing tools, and estimating processes before transitioning into an Outside Sales Engineer role, managing accounts and driving business growth. This role is ideal for someone with a strong interest in technical sales, excellent communication skills, and a desire to grow within a supportive, team-oriented environment. Hands-on training will be provided.

Key Responsibilities

• Assist Estimators and Sales Engineers in preparing accurate and timely HVAC equipment estimates
• Learn to read and interpret construction plans and specifications
• Use OST software for material take-offs and manufacturer tools for product selection and pricing
• Develop knowledge of Tom Barrow’s products, processes, and customers
• Shadow Outside Sales Engineers to observe client interactions and build sales skills
• Develop and manage relationships with mechanical contractors, engineers, and building owners
• Promote Tom Barrow’s HVAC products and services to existing and prospective clients
• Provide technical consultation, product recommendations, and project support
• Prepare and present proposals, bids, and quotes tailored to client needs
• Collaborate with internal teams to ensure timely and accurate execution of sales
• Maintain accuracy and timeliness in all communications and deliverables
• Support company initiatives and contribute to team performance
   

Qualifications

• Bachelor’s degree in Mechanical Engineering, Building Construction, or related field preferred (motivated graduates from other disciplines will be considered)
• Strong interest in building a career in technical sales
• Excellent communication and interpersonal skills
• Proactive, self-motivated, and eager to learn from experienced mentors
• Ability to manage multiple tasks in a fast-paced, team-oriented environment
• Basic understanding of HVAC systems or a strong desire to learn
• Proficiency with Microsoft Office; familiarity with OST software is a plus
• Strong attention to detail and organizational skills

Position Overview 

The Warehouse Associate supports daily warehouse operations to ensure accurate, efficient, and timely handling of HVAC materials. Responsibilities include receiving, storing, and distributing products while maintaining a safe and organized work environment. Success in this role requires attention to detail, reliability, and the ability to work collaboratively in a fast-paced setting.

Key Responsibilities

• Receive, unload, and verify incoming shipments
• Pick, pack, and prepare customer orders for delivery or pickup
• Load and unload trucks safely and efficiently
• Maintain inventory accuracy through proper documentation and organization
• Operate forklifts and other warehouse equipment as needed
• Keep warehouse clean, organized, and compliant with safety standards
• Assist with cycle counts, returns, and stock replenishment
• Support team members and other departments as needed

Qualifications

• High school diploma or equivalent required
• Previous warehouse or material handling experience preferred
• Ability to operate forklifts and other warehouse equipment (training provided if needed)
• Strong attention to detail and accuracy in handling materials
• Physical ability to lift up to 50 lbs. and perform warehouse tasks safely
• Reliable, punctual, and able to work independently or as part of a team
• Basic computer skills for order entry and inventory management